I’ve been to a number of conferences recently where there is more talk of the impending doom that the digital world is going to bring to us. No doubt you will have read about the recent articles sharing how any role or job that involves repetition is at risk of being taken over by robots. These bold claims combined with our changing view of experts, following the shock of Brexit and the Trump election, means you could be forgiven into writing these claims off.
Employee engagement isn’t as simple as it sounds. Yes, this usually involves a survey. Yes of course it’s confidential and you can tell us anything you want, because we really want to know what you think, so we can make a positive difference by addressing the big issues. And yes, the truth of how colleagues are feeling can be uncomfortable. So much so in fact, that whilst it can be clear what story the data is telling, the painful truth can force through a focus into over-analysing / reviewing the data to find a more comfortable or more palatable truth.
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